Returns & Exchanges

At Nature Hills Nursery, we want you to be completely satisfied with your sustainable fashion choices. If your items are not a perfect fit, you can return unworn apparel with original tags within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Securely place the unworn clothing in its original eco-friendly packaging, ensuring all designer tags and labels remain attached.

3

Attach Shipping Label

Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.

4

Receive Your Refund

Once our warehouse inspects the returned garments, we will issue a refund to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing